Disclaimer:

Alpine Wine Design sells products made from original wine crates and wine barrels. This material displays the marks and distinctive features of the original manufacturer.  Alpine Wine Design has no license from owners of these marks or distinctive features. Alpine Wine Design is neither sponsored nor endorsed by any person or entity or anyway affiliated with the products originally sold in the crate or barrel.

Return Policy:

Refunds of the merchandise value or exchanges are accepted within 14 days of receipt and must be returned in unused and undamaged condition in the original packaging. Items originally shipped by freight will be charged a restocking fee of 15% of the total purchase price.  Buyer is responsible for all return shipping fees regardless of delivery type.  

Buyer understands that Alpine Wine Design's products are built from recycled woods, including staves and tops of recycled wine barrels, and that the products may vary in size, color, markings and finish. These variations are not considered damage or defects.

Damage Policy:

Upon receipt, please inspect your package and notify us of any damage immediately. All claims must be reported no later than seven 7 days from the date of delivery of any damage or defects, shortage, or any other non-conformity with the original order. After this seven 7 day period, Alpine Wine Design has no obligation to remedy any damage, defects, shortage, or non-conformity with the original order. Buyer understands that Alpine Wine Design's products are built from recycled woods, including staves and tops of recycled wine barrels, and that the products may vary in size, color, markings and finish. These variations are not considered damage or defects.

Warranty:

At the time of delivery, the goods will be free from any defects in design, materials, and workmanship. ALPINE WINE DESIGN EXCLUDES ALL OTHER WARRANTIES WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, ANY WARRANTY OF MERCHANTABILITY, ANY WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, AND ANY WARRANTY WHICH MAY ARISE FROM THE COURSE OF DEALING BETWEEN THE PARTIES OR USAGE OF TRADE.

Shipping:

Non-freight items will arrive via UPS Ground or USPS standard mail.  If expedited delivery is required, please contact Alpine Wine Design at 818/749-6950 to make arrangments, additional fees may apply.

Freight:

In order to keep our freight costs low, all freight items arrive standard freight and will be packaged in a wooden crate.  PLEASE NOTE: STANDARD FREIGHT IS NOT WHITE GLOVE SERVICE.  If you require someone to unpack your order, move items into your house, and/or remove shipping material, you must arrange for this prior to shipping by calling 818/749-6950.  Additional fees will apply.